Can anyone help?
Sep. 4th, 2006 08:08 amI am in the final stages of getting broadband connected. I was woken up this morning at an unholy hour by the arrival of my modem and connection package. It all started well, but my "Gillian will be stuck on dial up forever" destiny intervened.
My provider tells me they can't help me with the hiccup that occurred during installation but that it's really easy to fix. They can't advise me over the phone on it because it's something outside their capacity to do anything about. They say I must have a friend who knows the insides of a computer. Apparently my ethernet thingie is missing a few doodads :).
Apparently my network card isn't installed though it appears to exist. If I can get the network card working apparently I will magically be able to dump my dial up connection and get the marvellous broad band that has already started being billed. Except I have *no* idea how to install a network card or even how to check to see what brand one I have so I can download instructions from the internet (which is how I normally deal with things I can't do). The nice lady on the phone says I must have CD somewhere and I was forced to tell her how old my computer is, which makes the emphasis on 'somewhere' particularly strong.
Doing all this with flu has probably made it look harder than it is and the 22 month agony over Transact has probably made me gloomier than I ought to be. Either way, if anyone knows something about these things I would really, really appreciate a hand.
I'm going back to bed for a few hours because the flu demands it, but if you can help please ring me. Just laugh if I sound downtrodden. My phone number is (oddly) in the phone book.
My provider tells me they can't help me with the hiccup that occurred during installation but that it's really easy to fix. They can't advise me over the phone on it because it's something outside their capacity to do anything about. They say I must have a friend who knows the insides of a computer. Apparently my ethernet thingie is missing a few doodads :).
Apparently my network card isn't installed though it appears to exist. If I can get the network card working apparently I will magically be able to dump my dial up connection and get the marvellous broad band that has already started being billed. Except I have *no* idea how to install a network card or even how to check to see what brand one I have so I can download instructions from the internet (which is how I normally deal with things I can't do). The nice lady on the phone says I must have CD somewhere and I was forced to tell her how old my computer is, which makes the emphasis on 'somewhere' particularly strong.
Doing all this with flu has probably made it look harder than it is and the 22 month agony over Transact has probably made me gloomier than I ought to be. Either way, if anyone knows something about these things I would really, really appreciate a hand.
I'm going back to bed for a few hours because the flu demands it, but if you can help please ring me. Just laugh if I sound downtrodden. My phone number is (oddly) in the phone book.