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Oct. 27th, 2011 03:26 pmMy afternoon is all about banks. My problem with actually being permitted to pay my Body Corporate (and not to be charged late fees when I had paid and etc) was compounded by a letter today that told me I was paying bank rejection fees as well as late fees. For those who missed the earlier part of the saga, this was after the Body Corporate's bank and I had sat down together and talked through payment and followed it, live-action, on screens in different cities and made sure it had all happened. The Body Corporate's bank wanted to try the same again this time (and asked me if we could, six times) and I said "No, we can't. I know there's a problem - I would like a solution." Finally I got passed upstairs. Well, told that upstairs would ring me back. Upstairs at the Body Corporate is also ringing me back. If they don't, I will keep ringing them, for as many days as it takes.
In the meantime I rang my own bank and they investigated my accounts very thoroughly. There is nothing at my end that would have prevented those payments being accepted. I did nothing to cause that last payment being refused. The bank said, quite clearly (three times, because they were very frustrated) that the problem is at the other end. I said that what ought to happen is the Body Corporate cancel my account and reset, since obviously there's a glitch and has been for ages. "That's what I would do," said the helpful person at my bank. And it made me wonder why this wasn't done when the problem manifested, oh, four or more years ago.
The answer is simple. It had to be my fault. Even when it wasn't. And it was too easy to let me try to pay all those bills all that time and deal with each and every single time I got upset when the bills refused to stay paid than to simply fix the glitch in the system.
And so I'm wasting my afternoon.
ETA: There is a new person handling the Body Corporate and she's determined to sort things out. We have significant progress. I am less hysterical. Life is better.
PS I'm editing some private stuff out of a few of my locked posts in LJ. There is that glitch in LJ's system, you see, and I don't really want other people's private business visible to the world. Today is obviously about systems that don't work...
In the meantime I rang my own bank and they investigated my accounts very thoroughly. There is nothing at my end that would have prevented those payments being accepted. I did nothing to cause that last payment being refused. The bank said, quite clearly (three times, because they were very frustrated) that the problem is at the other end. I said that what ought to happen is the Body Corporate cancel my account and reset, since obviously there's a glitch and has been for ages. "That's what I would do," said the helpful person at my bank. And it made me wonder why this wasn't done when the problem manifested, oh, four or more years ago.
The answer is simple. It had to be my fault. Even when it wasn't. And it was too easy to let me try to pay all those bills all that time and deal with each and every single time I got upset when the bills refused to stay paid than to simply fix the glitch in the system.
And so I'm wasting my afternoon.
ETA: There is a new person handling the Body Corporate and she's determined to sort things out. We have significant progress. I am less hysterical. Life is better.
PS I'm editing some private stuff out of a few of my locked posts in LJ. There is that glitch in LJ's system, you see, and I don't really want other people's private business visible to the world. Today is obviously about systems that don't work...